Importance of Sending out Appointment Reminders Using a Text Platform

If you are a business owner, you understand the importance of making appointments. You want all the stakeholders or clients to make it to the appointment and air their views about a product or service. This is where the appointment reminder texts come in. You don’t want to miss the appointments or make your payments late because this can hurt your brand. If you haven’t started using appointment reminder SMS, maybe it’s the time you should.

Are you unsure where to start or undecided about whether to implement appointment reminders? Continue reading to discover the benefits of sending an appointment reminder SMS.

Reduce Missed Appointments And No Shows

The rates of no-shows vary based on the industry and range between 10-50%, costing a lot of money on missed revenue opportunities. This is especially true and more damaging for the businesses within the healthcare industry. However, you can stay ahead and avoid such issues by sending appointment reminder SMS using a texting platform like Textedly. This might reduce the missed appointments by over 40%.

Workflow Improvement

Using SMS is an excellent way of reducing no-shows and late payments. This helps your business save both money and time. Further, it helps in improving the workflows in your business. This is achieved by freeing some time for the employees to attend to other business needs instead of spending valuable time making calls to customers for appointments and reminders.

Ease The Appointment Confirmation Process For Your Customers

Without appointment reminder SMS, you may have to call the clients or stakeholders one by one, a rather expensive and time-consuming undertaking. Most likely, you will be calling them at midday, when they are at work or driving. Although you may have good intentions, the constant phone reminders might prove an unwelcome interruption.

On the contrary, a text message can be replied to without necessarily disrupting the client’s schedule. The clients can confirm, reschedule, update, or cancel an appointment. Just ensure you have included a clear and brief call to action within the text message.

Conclusion

The day-to-day running of a business includes attending meetings, launches, or even tradeshows. Paying the bills on time and making these appointments are essential for the success of your business. You don’t want to bother your stakeholders when busy with phone calls to remind them of an appointment or event. Use text messaging platforms like Textedly to send out appointment reminder texts to your clients and stakeholders today.